After the ability to accept payment, the next thing that makes a company the best credit card processing company is their service rating and support rating. Your online business can have a difficult time setting up payment processing and gateway setup, especially if you are not able to find your webmaster. For the correct setup and maintenance, it is important to have good tech support. The best companies will offer quick responses and thorough assistance.
You may not be using all the features offered by your payment processor company if you are a small business. While this may be fine now, you might want to grow your business, open an online shopfront that supports transactions, or add more store locations. The best credit card processing companies has features that allow you to expand your services as your business grows. These include shopping cart integration, online customer support, multiple locations, and multi-location capabilities.
The best credit card processing companies make sure that their contracts are short and keep the fees low. While I don't object to these companies making profits, the best credit card processing companies understand that your success is their success. Having transaction fees and hidden costs doesn't keep you in business.
The primary goal of the best credit cards processing companies should be to provide value to business owners. Their service should help your business grow and increase customer satisfaction, not hinder your progress. The best payment processing company should be viewed as a partner that will work in your best interest. Anything less is unacceptable.