Generally speaking, a Messenger bot (or simply bot) is a software program that utilizes artificial intelligence (AI) to mimic human conversation. On Facebook Messenger, such bots can understand basic questions, offer automatic replies, and even do simple tasks. And thanks to deep learning, they'll also become a little smarter every time they engage in a conversation so that they recede a little bit from the original role they started out as. In this article, I'll show you how to install a Facebook Chatbot on your own computer or server.
The first thing you need to do is install the bot on your own computer or server. There are two methods for doing this one is known as the "official" installation method, and the second is much easier and less time-consuming. The official way of installing Chat Bots is through Facebook's built-in interface, which is accessible by clicking on the main menu at the top left corner of the screen, scrolling to the "Bots" tab, and clicking on the very first option, "Create a new chatbot". This will create a chatbox for your bot, allowing it to pick up conversations in the area of business and entertainment. To create a custom-made chatbot, you have to go into the settings, click on the "Bot Abilities" section, and choose "Create a conversational bot".
Now, here comes the tricky part. You might have bots in different parts of Facebook, but since these chat Bots run on Facebook's servers, you won't be able to access all the features they have. For example, let's say you have a Facebook Messenger Bot for Facebook Fan Page administrators. You can access the settings, put in a couple of pieces of information, and then send the boy off to start chatting with fans. But what if you want to send it to a whole list of people?
To do this, you'll have to use third-party applications that have connections to Facebook's API. These tools allow you to create Chat Bots for a wide range of social networks like Facebook, Twitter, Foursquare, MySpace, and many others. Furthermore, some of them can be used with third-party applications that allow you to manage multiple accounts. This means that not only can you install Chat Bots for Facebook and add them to various groups, but also that you can add them to your email, SMS, or even mobile device contacts. It truly gives you a wide range of options, allowing you to manage and interact with your fans in new ways.
Another use of Facebook Messenger Bot is for business communication. Many businesses today are using Chat Bots as their main communication channel. Since chats are public, you can send messages to other users freely. Businesses can use bot-driven apps to broadcast promotional announcements, survey information to customers, and update profiles and status. These types of apps are quite versatile because they allow businesses to reach a wide audience without much effort. Plus, because these Chat Bots are connected to Facebook, they can automatically share any information or media posted by Facebook.
The most popular use case for Facebook Messenger Bot is probably Sephora. Sephora, one of the largest department stores in Canada, currently use bot technology to help customers find the right products in their shopping carts. This may seem like a complicated task, especially if you only have limited knowledge about shopping online, but Sephora's Bots make things much easier for their users, thanks to advanced artificial intelligence that scans the web for relevant product categories and then matches the searcher's preferences to the database.
In addition to helping customers find the right products, Sephora's Bot can also help customers find the store itself. A Facebook Chatbot contacts a potential shopper via Facebook chat and then walks the shopper through the store, helping him choose items as he sorts through the catalogs. The chatbot also answers any questions the customer might have and can even make suggestions as he browses through the catalogs. The best news is that since the chatbot works via Facebook connections, it is safe to use even on social networks like MySpace and Twitter.
Like Facebook chat, HootSuite is another bot that is becoming quite popular among businesses. However, instead of being used for in-store interactions, HootSuite is being used for customer service tasks, such as helping customers to register for a discount or scheduling an appointment. With a few clicks, customers can book an appointment, ask questions, or request a quote. If a business has an iPhone or Android app, a customer service bot can be integrated into the platform, allowing customers to call customer service representatives without ever leaving their homes. Chat Bots, such as HootSuite and Facebook Messenger Bot, are already being used for customer service tasks, and it only seems natural that more companies will start integrating Chat Bots into their business communication processes. Soon, computers will be able to replace keyboards, just as they have replaced our keyboards (think typewriters).